Welcome to CreatIQ Digital. These Terms & Conditions govern your access to and use of creatiqdigital.com and the digital marketing services provided by CreatIQ Digital. By using our website or engaging with our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website and services.

Our goal is to provide transparent, ethical, and professional digital marketing solutions while building long-term relationships with our clients.

1. About CreatIQ Digital

CreatIQ Digital is a creative digital marketing agency focused on helping businesses establish a stronger online presence through strategic marketing solutions. We combine creativity, data, and industry best practices to deliver marketing strategies that help brands connect with the right audience and achieve sustainable business growth.

2. Our Services

CreatIQ Digital currently offers professional digital marketing services, including but not limited to:

• Social Media Marketing
• Social Media Strategy
• Content Planning
• Content Calendar Management
• Social Media Content Creation
• Brand Awareness Campaigns
• Community Engagement
• Performance Reporting
• Marketing Consultation

As our agency grows, we may introduce additional digital marketing services without prior notice.

3. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide accurate business information.
• Share all necessary content, branding assets, and account access required for the project.
• Review and approve content within the agreed timeline.
• Communicate feedback clearly and professionally.
• Ensure that all information provided is accurate and legally owned.

Delays in approvals or communication may affect project timelines.

4. Project Scope

Every project is completed according to the agreed proposal or service package.

Any requests outside the agreed scope may require:

• Additional project time
• Additional service charges
• A revised project timeline

We will always communicate any changes before proceeding.

5. Payments

All payments must be made according to the agreed quotation or invoice.

Depending on the project, payment terms may include:

• Advance payment
• Monthly retainer
• Milestone payments
• Final payment upon completion

Late payments may result in temporary suspension of ongoing services until outstanding dues are cleared.

6. Revisions

Reasonable revisions are included based on the selected service package.

Additional revisions requested after final approval or beyond the agreed scope may incur additional charges.

7. Intellectual Property Rights

All marketing strategies, creative concepts, graphics, content, reports, and other deliverables created by CreatIQ Digital remain our intellectual property until full payment has been received.

Upon successful completion of payment, ownership of the approved final deliverables will be transferred to the client unless otherwise stated in writing.

CreatIQ Digital reserves the right to showcase completed projects within its portfolio unless confidentiality has been agreed upon.

8. Marketing Results Disclaimer

Digital marketing performance depends on several external factors beyond our control, including:

• Industry competition
• Audience behaviour
• Platform algorithm updates
• Advertising budgets
• Seasonal trends
• Market conditions

Therefore, CreatIQ Digital does not guarantee:

• Specific follower growth
• Guaranteed sales
• Guaranteed website traffic
• Guaranteed leads
• Guaranteed search engine rankings
• Viral social media content

We focus on implementing ethical, data-driven marketing strategies designed to maximise long-term business growth.

9. Third-Party Platforms

Our services may involve the use of third-party platforms, including:

• Meta (Facebook & Instagram)
• LinkedIn
• YouTube
• Pinterest
• Google
• Canva

CreatIQ Digital is not responsible for platform outages, account suspensions, policy updates, algorithm changes, or technical issues originating from these third-party services.

10. Confidentiality

We respect the confidentiality of every client.

All confidential information, business data, marketing strategies, and account credentials shared with CreatIQ Digital will be handled securely and will never be disclosed to third parties without prior consent, except where required by law.

11. Website Content

All content published on creatiqdigital.com, including text, graphics, branding, logos, images, blogs, and design elements, is the intellectual property of CreatIQ Digital unless otherwise stated.

No part of this website may be copied, reproduced, distributed, or reused without written permission.

12. Limitation of Liability

While we strive to deliver high-quality digital marketing services, CreatIQ Digital shall not be held responsible for any indirect, incidental, or consequential losses arising from the use of our website or services.

Clients acknowledge that digital marketing outcomes may vary depending on numerous external factors.

13. Termination of Services

Either party may terminate a project by providing written notice.

Any completed work prior to termination shall remain payable.

Refund eligibility, if applicable, will be determined according to the agreed service agreement.

14. Changes to These Terms

CreatIQ Digital reserves the right to modify or update these Terms & Conditions at any time.

Updated versions will be published on this page with a revised effective date. Continued use of our website constitutes acceptance of any changes.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

CreatIQ Digital

Website: www.creatiqdigital.com

Email: vanshika@creatiqdigital.com